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Europe & North America

Fractional CTO · Engineering Manager · Solution Architect

I build AI-powered products and scalable SaaS systems.

I design and build production-ready AI products, SaaS platforms, and scalable cloud systems.

Multi-tenant SaaSAI EngineeringCloud architectureTeam leadership
Garnik Giloyan, fractional CTO and solution architect based in the Greater Vancouver Metropolitan Area
Years building software
15+
Years leading teams
8+
Architecture focus
AI + SaaS
Hands-on focus
AI Engineering

How I help

Engagements built around outcomes

Hire a senior technical partner who can design the system, lead the team, and stay accountable through launch.

Fractional CTO

Product and engineering leadership for founders who need a senior technical partner without a full-time executive hire.

  • Roadmaps, sprint planning, and stakeholder communication
  • Hiring, offshore team direction, and delivery cadence
  • Advisory that stays close to the architecture and the code

Solution Architecture

Production-grade system design for multi-tenant SaaS, integrations, and data-heavy platforms.

  • Microservices, APIs, and event-driven backends
  • Oracle, PostgreSQL, and MySQL data architecture
  • AWS, Azure, and GCP cloud design with security in mind

Applied AI Systems

Practical AI that sits on real product workflows — not demos.

  • RAG pipelines, LLM integration, and prompt systems
  • AI agents with Google Enterprise ADK and MCP tool access
  • NLP extraction, automation, and n8n orchestration

Engineering Leadership

Hands-on technical direction that keeps quality high while teams ship.

  • Code review, CI/CD, and engineering standards
  • Cross-functional coordination across backend, frontend, and QA
  • Client-facing delivery from discovery through production

01

Diagnose

Clarify the product, constraints, team, and what actually needs to ship. Translate business goals into a technical scope.

02

Architect

Design the system, data model, and delivery plan. Choose the stack that will still make sense a year from now.

03

Lead delivery

Direct the team, review the work, and stay in the room with stakeholders until the product is in production.

Selected work

Systems designed for real operators, not slide decks

Recent architecture and leadership work across manufacturing, field services, legal tech, and procurement.

Manufacturing2025

Multi-tenant customer portal

Leading North American coil manufacturer

Tech Lead & Solution Architect

Architected a large-scale portal so industrial clients can view coil inventory, manage orders, and track fulfillment in real time — then delivered a production system that passed client security audits.

  • Oracle schemas designed for multi-tenant integrity and query performance
  • NestJS microservices with caching, async processing, and error handling
  • Regular client and development-team meetings to convert requirements into milestones
OracleNestJSTypeORMReactDockerAWS / Azure
Field services2026

AI-first pool service platform

Operations platform for dispatch, billing, and customer communication

Fractional CTO & Solution Architect

Led architecture, project management, and an offshore team for an AI-first office system that handles customer and worker communication, dispatch, and recurring job scheduling.

  • NestJS and PostgreSQL backend with Redis and BullMQ job processing
  • AI agents using RAG, Google Enterprise ADK, LLMs, and an MCP tool layer
  • Stripe payments/invoicing and Twilio SMS notifications
NestJSPostgreSQLRAGMCPGoogle ADKStripeTwilio
Legal tech2018–2026

Enterprise legal referral platform

Qase Inc. — bar associations across North America

Engineering Manager & Lead Software Developer

Led in-house and offshore developers delivering an enterprise referral platform, with architecture spanning 40+ modules, large-scale data migration, and deep third-party integrations.

  • ETL pipeline for 6+ entity types processing 100K+ records with rollback
  • Lawyer-matching with 15+ filters and multi-timezone calendar availability
  • Stripe, Twilio, HubSpot, Google/Outlook/iCloud calendars, and AWS S3
NestJSTypeORMMySQL / PostgreSQLStripeTwilioAWS S3
Procurement2024–Present

Enterprise RFQ / quotations platform

Production quoting system for vendor and sales teams

Engineering Manager & Project Manager

Directed backend, frontend, and QA to ship a quoting platform that cut manual effort with automation, document export, and NLP-assisted item extraction.

  • PDF/Excel export and vendor/email workflow automation
  • Engineering practices for reviews, CI/CD, and testing
  • KPIs around time-to-quote and error rates to guide iteration
Node.jsNestJSReactNLPDockerCI/CD

Career

Professional experience

A full record of architecture, product, and engineering leadership — from current contract work back to 2009.

Solution Architect / Engineering Manager

Contract engagements

Europe & North America

January 2024 – Present

Tech Lead & Solution Architect — Multi-tenant customer portal2025 (~1 year)View
  • Architected a large-scale, multi-tenant customer portal enabling industrial clients to view coil inventory, manage orders, and track fulfillment in real time
  • Designed and reviewed Oracle database schemas for data integrity, scalability, and high-performance querying across multiple tenants
  • Directed NestJS microservices development, enforcing best practices in caching, async processing, and error handling
  • Ran regular client and development-team meetings, translating business requirements into technical scope and milestones
  • Delivered a production system that passed all client security audits

Tech: Oracle Database, Node.js, NestJS, TypeORM, Custom SQL, React.js, Docker, Microservices, Cloud Architecture (AWS/Azure), CI/CD

Fractional CTO & Solution Architect — AI-first pool service management platform2026View
  • Led architecture, project management, and client communication, directing a team of offshore developers
  • Architected a web-based office management system with AI agents handling customer and worker communication, dispatch, and recurring job scheduling
  • Designed the backend using NestJS and PostgreSQL, with Redis and BullMQ for event-driven job processing
  • Built AI agents using RAG, Google Enterprise ADK, and LLMs, with a Model Context Protocol layer connecting agents to backend tools and data
  • Designed a training table used by the AI agent to reference approved responses before communicating with customers
  • Integrated Stripe for payments/invoicing and Twilio for SMS notifications

Tech: NestJS, PostgreSQL, Redis, BullMQ, RAG, Google Enterprise ADK, MCP, LLMs, Stripe, Twilio, React.js

Engineering Manager & Project Manager — Enterprise RFQ / quotations platformView
  • Directed backend, frontend, and QA delivery of a production-grade RFQ/quotations platform
  • Defined and prioritized engineering workstreams, reducing manual quoting effort for client teams
  • Designed automation features for PDF/Excel export, AI/NLP-assisted item extraction, and vendor/email workflows
  • Established code review, CI/CD, and testing practices; tracked KPIs (time-to-quote, error rates) to guide improvement

Tech: Node.js, NestJS, TypeScript, React, PDF/Excel generation, NLP-assisted extraction, Docker, CI/CD

Backend Integration Developer — Rutter API module for a leading North American FinTechView
  • Designed and implemented a module integrating the Rutter API into financial transaction systems for unified accounting and banking data access
  • Integrated Rutter, Stripe, and QuickBooks Online APIs for seamless data synchronization
  • Built background job workers for periodic sync, error retries, and real-time updates, with OAuth-based authentication and structured logging

Tech: Node.js, NestJS, TypeScript, PostgreSQL, Rutter API, Stripe API, QuickBooks Online API, BullMQ, Docker

Lead Developer — RSearch AI statistical analysis & research microserviceView
  • Built a FastAPI microservice for automated academic research and statistical analysis with OpenAI GPT-4o-mini integration
  • Implemented 30+ statistical methods (regression, ANOVA, t-tests, reliability testing) and assumption/outlier diagnostics
  • Integrated Server-Sent Events for real-time progress updates and built a PDF/DOCX parser for hypothesis extraction

Tech: Python, FastAPI, Pandas, SciPy, scikit-learn, statsmodels, OpenAI API, Docker

Engineering Manager, Lead Software Developer

Qase Inc.

Europe & North America

July 2018 – 2026Engagement scaled down from 2024

  • Led a cross-functional team of in-house and offshore developers delivering an enterprise-scale legal referral platform serving multiple bar associations across North America
  • Drove technical architecture decisions and coding standards across 40+ interconnected modules
  • Architected a comprehensive ETL data migration pipeline for 6+ entity types, processing 100K+ records with batch transaction management and automatic rollback
  • Designed a modular microservices architecture using NestJS with 40+ modules following SOLID principles and the repository pattern (TypeORM)
  • Integrated Stripe, Twilio, HubSpot CRM, Google/Outlook/iCloud calendars, and AWS S3
  • Built a lawyer-matching algorithm with 15+ filtering criteria and a real-time, multi-timezone calendar availability system
  • Implemented automated cron jobs, error handling, and an AWS S3 file upload pipeline with security controls

Tech: TypeScript, Node.js, NestJS, TypeORM, MySQL/PostgreSQL, Stripe, Twilio, HubSpot, AWS S3, Docker

Independent Consultant

Concurrent, non-competing contracts

May 2021 – December 2023

Fractional CTO — Smart Study, web-based learning platformView
  • Acted as Fractional CTO, communicating directly with the client and leading architecture decisions for backend and frontend
  • Converted business requirements into technical tasks and sprint plans; documented workflows using UML
  • Led architecture using Node.js, NestJS, TypeScript, and React.js, with MySQL database design and Stripe payment integration
  • Integrated third-party APIs for document processing and voice-to-text transcription (AWS Whisper)

Tech: Node.js, NestJS, TypeScript, React.js, MySQL, AWS Whisper, OpenAI API, Stripe, Docker, GitHub Actions

Co-Founder & Board Member / Engineering Manager — BeeChintzyView
  • Co-founded and served on the board (25% equity) while leading full-cycle engineering for a cross-platform consumer and merchant system
  • Personally developed the iOS app in SwiftUI (MVVM), including Apple/Google/Email login, Apple Maps location-based offers, and dynamic merchant theming
  • Led database and API architecture (Node.js, NestJS, MySQL, TypeORM), with offshore developers implementing frontend and API features
  • Designed cloud infrastructure on AWS ECS Fargate with Secrets Manager and GitHub Actions CI/CD

Tech: SwiftUI, MVVM, Node.js, NestJS, React Native, MySQL, AWS ECS Fargate, Stripe, GitHub Actions

Lead Developer — SOW Insights, AI-powered project pricing microserviceView
  • Built a Python microservice analyzing historical project documents to estimate pricing for new submissions, integrated into a .NET frontend via REST APIs
  • Applied NLP and regression models to correlate new requirements with historical data, reducing manual analysis time by over 70%

Tech: Python, FastAPI, Pandas, OpenAI API, Docker, REST APIs, .NET

AI Quote — iOS app for personal wisdom & motivationView
  • Conceived, designed, and built a consumer iOS app that reached ~300 organic users, using SwiftUI and a NestJS/OpenAI API backend
  • Integrated Apple StoreKit subscriptions and AdMob for a recurring-revenue model

Tech: SwiftUI, StoreKit, AdMob SDK, NestJS, TypeScript, OpenAI API

Fractional CTO — medical mobile app (confidential client)View
  • Reviewed code from offshore developers and provided technical direction for a medical mobile app
  • Helped select the technology stack (NestJS API, Flutter, AWS cloud); project was shut down by the owner before launch

Tech: NestJS, Flutter, AWS

Lead Developer — scheduling web appView
  • Built a REST API backend (Node.js/NestJS) with JWT authentication and Nylas API calendar synchronization
  • Integrated Stripe for booking payments and deployed on Azure with Key Vault-secured configuration

Tech: Node.js, NestJS, React.js, Nylas API, Stripe, JWT, Azure, GitHub Actions

Lead Developer — Thib iOS app for insurance form submissionView
  • Built a Swift/UIKit app with local storage, email/Dropbox submission, and in-app PDF document signing

Tech: Swift, UIKit, REST API, Dropbox API, EPSignature

Lead iOS Developer — skin health detection platformView
  • Built a Swift app using Core ML to classify skin lesions from captured images, with Google login and REST API integration

Tech: Swift, UIKit, Core ML, REST API, Google Login

Additional experience & ventures

  • Led a web product shipped on Vercel with an internal team, using Node.js, Angular, React.js, and a relational database
  • Co-Founder & 50% shareholder, Kangaroo Delivery (Armenia) — an Uber-for-delivery service, operated until 2021

Earlier career

2009 – 2018

Senior iOS Developer

Keystroke

Toronto, ON · Jan 2017 – Apr 2018

Maintained an Objective-C iOS app and developed 80% of the ProjectKickStart desktop application in C#/.NET.

Team Lead

Dixon Walther PSC — Armenian branch

Yerevan, Armenia · Dec 2015 – Jan 2017

Established the Armenian branch, hired and trained developers, and led delivery of e-commerce and web platforms (ASP.NET MVC, T-SQL, ReactJS).

Software Engineer

Scharc Group

Stockholm, Sweden · Sep 2014 – Nov 2015

Developed Archicad and Revit plugins using C/C++, C#, and the AC API.

Full Stack Developer

BigBrain

Yerevan, Armenia · Jan 2013 – Aug 2014

Built features for a medical web app using PHP and PostgreSQL.

Software Developer

Information Integration Group Inc.

Yerevan, Armenia · Jan 2012 – May 2013

Developed SharePoint and MAS 90 features using VB.NET and ProvideX.

Full Stack Developer

"Nork" IAC CJSC

Yerevan, Armenia · Feb 2009 – Jan 2012

Built and maintained back-end solutions using Classic ASP and MS SQL Server.

Expertise

Skills that show up in the work

Leadership & Management

Engineering team leadershipFractional CTO advisoryAgile, Scrum, Kanban & WaterfallStakeholder & client managementCross-functional & offshore teamsBusiness analysis & UML

Solution Architecture

MicroservicesAPI & system designMulti-tenant SaaSDatabase architectureCloud architecture (AWS, Azure, GCP)Event-driven systems (Redis, BullMQ)

AI & Automation

Retrieval-Augmented Generation (RAG)Google Enterprise ADKModel Context Protocol (MCP)LLM integration & OpenAI APIPrompt engineeringNLP/NLU pipelinesAI agent designn8n automation

Languages

TypeScriptJavaScriptPythonSwiftC#C++Objective-CKotlinJavaPHPT-SQL

Frameworks

Node.jsNestJSExpressReact.jsNext.jsSwiftUI.NET / .NET CoreFastAPIDjangoGraphQL

Cloud, DevOps & Data

AWS ECS, CloudFront, CloudFormationAzure Key Vault & BlobGCP & Cloud RunDocker & KubernetesGitHub Actions, Jenkins, CircleCIOracle, PostgreSQL, MySQLMongoDB, Redis, ElasticsearchApache Cassandra

About

A technical partner for founders and operators who need systems that hold up in production.

Engineering leader and solution architect with 15+ years in software development, including 8+ years leading engineering teams and architecting production systems across web, mobile, and cloud platforms. Proven track record designing multi-tenant SaaS architectures, microservices, and database systems for enterprise clients, while managing cross-functional and offshore teams through full delivery lifecycles.

I work comfortably as a hands-on architect, a people manager, or a fractional CTO advising founders and stakeholders. Engagements typically cover discovery, architecture, delivery leadership, and the unglamorous work that makes a system auditable, operable, and ready for the next stage of growth.

Based in the Europe & North America, available for remote work and on-site collaboration across Metro Vancouver.

Bachelor's Degree in Civil Engineering · Armenian State Agrarian University · 2005 – 2009

  • 15+ years across web, mobile, and cloud platforms
  • 8+ years leading in-house and offshore engineering teams
  • Enterprise multi-tenant SaaS, integrations, and applied AI
  • Comfortable as hands-on architect, people manager, or fractional CTO

Get in touch

Let's talk about the system you need to ship

Whether you need a fractional CTO, architecture for a multi-tenant product, or help standing up applied AI in an existing operation, I'm open to a focused conversation.

Europe & North America
Book a free consultation